14-Day Unconditional Refund Period
For automated trading systems and indicators operating on trading platforms, all vendors are required to provide a 14-day unconditional refund period from the date of purchase. Refunds will be granted during this period in principle. Refund requests should be submitted via the refund button located in the order section of the client portal.
Exceptions
Refunds may be denied if it is deemed that the product is being used with no genuine intention (e.g., repeated purchasing and returning of products).
After the 14-Day Refund Period
Refunds will not be granted after the 14-day period mentioned above. Buyers are expected to verify that the purchased product operates without issues during this period.
Additional Information
The performance indicated by trading systems listed on this site is based on past market data and does not guarantee future results. There are risks that could lead to significant losses. The foreign exchange and stock markets can experience substantial price movements in a very short period, and spreads may widen suddenly. This can cause the system to behave unexpectedly and result in losses to trading accounts. Users must acknowledge these risks in advance and understand that refunds will not be granted after the refund period has expired.